Frequently Asked Questions (FAQs)

1. What is included in the sauna rental?

Each rental includes the sauna unit, delivery, setup, and detailed instructions for safe use. Some packages may also include additional amenities like aromatherapy oils or towels—please check the specific package for details.

2. How do I book a sauna rental?

Booking is easy! Visit our Booking Page, select your preferred dates, choose your sauna package, and complete the payment process. You’ll receive a confirmation email with all the details.

3. How long can I rent a sauna for?

We offer flexible rental options ranging from a single day to an entire week. If you need a longer rental period, contact us directly, and we’ll arrange a custom package for you.

4. Is delivery and setup included in the rental cost?

Yes, delivery and setup are included in the rental price for locations within our standard service area. For areas outside this range, additional charges may apply—please contact us for a quote.

5. Do I need any special power connections for the sauna?

Most of our saunas can plug into a standard household power outlet. For larger units, we’ll let you know in advance if special power requirements are needed.

6. Are your saunas safe to use?

Absolutely! Our saunas are regularly inspected, cleaned, and maintained to ensure the highest standards of safety and hygiene. We’ll also provide detailed safety instructions during setup.

7. Can the sauna be set up indoors or outdoors?

Our saunas are designed to be used outdoors. However, if you have a well-ventilated indoor space, we can discuss setup options during booking.

8. What should I do to prepare for the sauna delivery?

Ensure there is a flat, stable surface for the sauna and a nearby power outlet. If you’re unsure, our team will assist with site inspection and recommendations before the delivery.

9. What is your cancellation policy?

Cancellations made at least 48 hours before the booking date are eligible for a full refund. Cancellations within 48 hours may incur a fee. Please refer to our Terms & Conditions for full details.

10. How do I contact Sauna Rentals NZ?

You can reach us via email at info@saunarentalsnz.com or call us directly at [Your Phone Number]. We’re happy to help with any questions or special requests!